Trust and safety
Know who you're booking.
Vaydo invites a professional into your home, so we're careful about how providers appear and how bookings are handled.
How we approach trust
Verification before bookings
Vaydo may require providers to complete verification before becoming bookable.
Business details on the profile
Each provider profile shows the business name, services, prices and service area they set.
Reviews from completed bookings
Only customers who completed a booking through Vaydo can leave a review.
Payments stay in Vaydo
You pay through the app, so every booking has a record.
Clear pricing up front
You see the service price, any extended-area fee, the Vaydo service fee and taxes before confirming.
Support for booking issues
Contact Vaydo support about a booking and we'll look into what happened.
Vaydo does not promise insurance coverage, guarantees or outcomes for any booking. Verification requirements are set by Vaydo and may change.
Staying safe with in-home services
- Book and pay in Vaydo so your booking is on record.
- Share only the address details a provider needs to reach you.
- Tell us if a provider's conduct doesn't match their profile.
- Report anything that feels unsafe — support can act on it.