Skip to content
Vaydo

Terms of Service

These terms cover how Vaydo works, what you can expect from us, and what we expect from you.

Last updated August 12, 2026

1. About Vaydo and these terms

These terms explain how Vaydo works and the rules for using it.

2. Who can use Vaydo

You need to be at least the minimum age we set and able to enter into an agreement.

3. Vaydo's role as a marketplace

Vaydo connects customers with independent providers and businesses. Vaydo does not itself perform the services that are booked through it.

4. Your account

This section covers how accounts are created, kept accurate, and kept secure.

5. Booking a service

This section covers what happens when you request or confirm a booking and what each side agrees to.

6. Prices and payment

Payment is authorized before the service and charged after completion is confirmed. If something isn't right, report it and we'll help resolve it.

7. Cancellations and no-shows

Cancellation terms are shown before you confirm a booking and again in your booking details. They vary by service.

8. Completion and problems

This section covers how a job is marked complete, how you confirm it, and how a problem is reported and reviewed.

9. Reviews

Only customers who completed and paid for a booking can leave a review.

10. Obligations of providers and businesses

This section covers the standards, documentation and conduct expected of providers and businesses on Vaydo.

11. Obligations of customers

This section covers accurate booking details, safe access to the service address, and respectful conduct.

12. Acceptable use

This section covers what you may not do on Vaydo or with the Vaydo platform.

13. Suspension and termination

This section covers when an account may be suspended or closed, and by whom.

14. Intellectual property

The Vaydo name, wordmark, site, and software are owned by Vaydo. Content you provide stays yours, with the permissions needed to operate the platform.

15. Disclaimers and limits

This section will set out the disclaimers and limits that apply. The wording is being prepared with counsel.

16. Changes to these terms

If these terms change, the updated version is published here.

17. Governing law

These terms are governed by the laws of Ontario, Canada.

18. How to contact us

Questions about these terms: support@getvaydo.com