Terms of Service
These terms cover how Vaydo works, what you can expect from us, and what we expect from you.
Last updated August 12, 2026
1. About Vaydo and these terms
These terms explain how Vaydo works and the rules for using it.
2. Who can use Vaydo
You need to be at least the minimum age we set and able to enter into an agreement.
3. Vaydo's role as a marketplace
Vaydo connects customers with independent providers and businesses. Vaydo does not itself perform the services that are booked through it.
4. Your account
This section covers how accounts are created, kept accurate, and kept secure.
5. Booking a service
This section covers what happens when you request or confirm a booking and what each side agrees to.
6. Prices and payment
Payment is authorized before the service and charged after completion is confirmed. If something isn't right, report it and we'll help resolve it.
7. Cancellations and no-shows
Cancellation terms are shown before you confirm a booking and again in your booking details. They vary by service.
8. Completion and problems
This section covers how a job is marked complete, how you confirm it, and how a problem is reported and reviewed.
9. Reviews
Only customers who completed and paid for a booking can leave a review.
10. Obligations of providers and businesses
This section covers the standards, documentation and conduct expected of providers and businesses on Vaydo.
11. Obligations of customers
This section covers accurate booking details, safe access to the service address, and respectful conduct.
12. Acceptable use
This section covers what you may not do on Vaydo or with the Vaydo platform.
13. Suspension and termination
This section covers when an account may be suspended or closed, and by whom.
14. Intellectual property
The Vaydo name, wordmark, site, and software are owned by Vaydo. Content you provide stays yours, with the permissions needed to operate the platform.
15. Disclaimers and limits
This section will set out the disclaimers and limits that apply. The wording is being prepared with counsel.
16. Changes to these terms
If these terms change, the updated version is published here.
17. Governing law
These terms are governed by the laws of Ontario, Canada.
18. How to contact us
Questions about these terms: support@getvaydo.com