Privacy Policy
What we collect when you book or list a service, why we collect it, and the choices you have.
Last updated August 12, 2026
1. Who we are
Vaydo is operated by Vaydo, based in Ontario, Canada.
2. What we collect
- Account information
- The phone number used for sign-in
- Email address
- Customer profile details
- Provider and business details
- Booking details
- Service addresses
- Payment-related information handled by our payment provider
- Messages between people involved in a booking
- Reviews
- Device and browser information
- Support messages
3. Why we collect it
To create your account, arrange and complete bookings, process payment, keep the platform safe, and answer your questions.
4. Legal basis and your consent
We rely on what is needed to provide the service you asked for, our legal obligations, and your consent where consent is required.
6. Storage and security
We intend to keep information only as long as it is needed to run Vaydo, and to protect it with appropriate safeguards. The specific measures and retention periods are being decided and will be described here once they are.
7. Your choices and rights
You can ask to access, correct, or delete your information. Write to privacy@getvaydo.com and we'll respond.
9. Children
Vaydo is not for people under the minimum age set out in our terms.
10. Changes to this policy
If this policy changes, the updated version is published here.
11. Contact
Privacy questions: privacy@getvaydo.com